ROUNDTABLES ★ 13 upvotes 2010

Ask HN: How to get customers signed up for a free trial?

The Founder's Submission

Direct narrative and submission text authored by @webbruce on Hacker News:

I'm looking into the UI aspect of getting customers to sign up for a free 30 day trial and then convert them into paying customers.

Do you think it's best to use wording "a month" instead of "30 days"?

How about getting rid of "trial" and just using "Try namehere"

Examples: Try namehere for a month, free! Try namehere free for a month!

Free trial for 30 days! Free trial of namehere for 30 days! Free trial of namehere for a month!

Retrospective Overview & Key Insights

Distilled analysis of the business dynamics, operational challenges, and strategic takeaways:

An open Ask HN community consultation from 2010 where @webbruce convened hundreds of developers and bootstrappers to share real experiences, hard numbers, and tactics.

Core Principles for Independent Builders:
1
Participants share raw revenue figures, churn rates, and stack decisions that corporate PR never publishes.
2
Recurring answers reveal that distribution, not coding skill, is almost universally the rate-limiting step in developer businesses.
3
Practical recommendations on bookkeeping, payment gateways (Stripe vs Paddle), and freelance-to-product transitions.
Community Debate Themes:

Hundreds of active indie hackers contributed case studies, pricing heuristics, and pitfalls to avoid when moonlighting on side projects.

Community Discussions & Critical Reviews

High-signal perspectives, counter-arguments, and peer founder insights debated on Hacker News (7 total discussions):

CH @christophe971 Peer Contributor

I have 2 variants on my homepage :

"Free Trial" http://www.zookshop.com/?comb=1-b

"Sign up : 30-day Free Trial" http://www.zookshop.com/?comb=2-b

The first one is way more effective than the other.

I have no data with "a month" because I haven't tested it, but it seems to be common knowledge that "30 days" is better, because it looks longer.

RE @revorad Peer Contributor

These experiments by 37signals might give you some useful insights:

http://thinkvitamin.com/web-apps/how-to-increase-sign-ups-by-200-percent/

http://37signals.com/svn/posts/2705-behind-the-scenes-37signalscom-redesign

AN @answerly Peer Contributor

Test all this stuff. Use a tool like Optimizely to create a few variations and see what works best.

HISTORICAL ERA Web 2.0 Genesis (2007–2013)
COMMUNITY SCORE ★ 13 points
TOTAL DISCUSSIONS 7 comments
TOPICS & TECH STACK: